1. IDENTIFICATION DATA: In compliance with the duty of information contained in Article 10 of Law 34/2002 of July 11, 2002, on Information Society Services and Electronic Commerce, the following information is reflected below: the company Serdale S.A.S. (“Tarkus Pharma Lab”) with address: Calle 81 # 11- 08, We Work 81 building, floor 5, office 127. Bogotá D.C. NIT: 901235469-8 with contact email: info@tarkuslab.com

2. USERS: The access and/or use of this portal of Serdale S.A.S. (“Tarkus Pharma Lab”) attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of use reflected herein. The mentioned conditions will be of application independently of the General Conditions of Contracting that in its case are of obligatory fulfillment.

3. USE OF THE PORTAL: Serdale S.A.S. (“Tarkus Pharma Lab”) provides access to a multitude of information, services, programs or data (hereinafter, “the contents”) on the Internet belonging to Serdale S.A.S. (“Tarkus Pharma Lab”) to which the USER may have access. The USER assumes the responsibility for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or contents. In such registration, the USER shall be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, undertaking to use it diligently and confidentially. The USER undertakes to make an appropriate use of the contents and services that Serdale S.A.S. (“Tarkus Pharma Lab”) offers through its web page, undertaking not to use them for activities that may be illicit, contrary to public order, national defense or public health. In any case, Serdale S.A.S. (“Tarkus Pharma Lab”) reserves the right to modify unilaterally, at any time and without prior notice, the structure and design of the Web site: to modify or eliminate services or contents as well as the conditions of access and/or use of the Web site. Likewise, Serdale S.A.S. (“Tarkus Pharma Lab”) reserves the right to modify at any time the present conditions of use, as well as any other particular conditions contained in the Serdale S.A.S. (“Tarkus Pharma Lab”) website.

4. PROTECTION OF PERSONAL DATA In compliance with the provisions of the General Regulation (EU) 2016/679 on Data Protection, we inform the user that the personal data provided voluntarily, by any of our means of collecting information, will be incorporated into the automated processing activities of personal data owned by Serdale S.A.S. (“Tarkus Pharma Lab”), in order to be able to provide you with

our services, as well as to keep you informed about issues related to the activity of the company and its services. The fields marked with “*” are mandatory, so the non-completion of these fields will prevent the USER from enjoying some of the services and information offered on the Web. The data contained in them will be treated confidentially. 

Serdale S.A.S. (“Tarkus Pharma Lab”) fully complies with the current legislation regarding personal data protection, and with the confidentiality commitments inherent to its activity. 

Serdale S.A.S. (“Tarkus Pharma Lab”) has adopted the necessary technical measures to maintain the required security level, according to the nature of the personal data processed and the circumstances of the processing, in order to avoid, as far as possible and always according to the state of the art, its alteration, loss, processing or unauthorized access. In order to carry out the aforementioned management it may be necessary to transfer the data to data processors, collaborating companies and public administrations (which can verify the veracity of the data). 

In the event that the USER provides personal data, referring to natural persons other than himself/herself, the USER must, prior to the inclusion, inform them of the content of this clause, in accordance with the provisions of the General Regulation (EU) 2016/679 on Data Protection. 

Serdale S.A.S. (“Tarkus Pharma Lab”) as responsible for the Processing Activity, guarantees the exercise of the rights of access, rectification, deletion, limitation, opposition and portability of the data provided, as provided in the General Regulation (EU) 2016/679 on Data Protection, the USER may exercise the rights at any time, by sending a letter to the registered office, attaching a copy of the ID or Passport. Serdale S.A.S. (“Tarkus Pharma Lab”) guarantees that all commercial communications sent to its customers comply with current regulations. Therefore, in compliance with Law 34/2002 on Information Society Services and Electronic Commerce and Law 9/2014 General Telecommunications Law, the USER is informed that Serdale S.A.S. (“Tarkus Pharma Lab”) may send information by electronic means about products and services of interest to which you give your consent. At any time you may revoke this authorization at the address info@tarkuslab.com. 

5. USE OF COOKIES: The USER is warned that this website uses cookies. Cookies are small text files that are installed on the USER’s computer browser to record their activity, sending an anonymous identification that is stored in it, in order to make navigation easier, allowing, for example, access to USERS who have previously registered and access to areas, services, promotions or competitions reserved exclusively for them without having to register each time they visit. They can also be used to measure audience, traffic and navigation parameters, session time, and/or to monitor progress and number of entries. Serdale S.A.S. (“Tarkus Pharma Lab”) will at all times try to establish adequate mechanisms to obtain the consent of the USER for the installation of cookies that require it. Notwithstanding the above, it should be noted that in accordance with the law, it will be understood that (i) the USER has given his/her consent if he/she modifies the configuration of the browser by disabling the restrictions that prevent the entry of cookies and (ii) that the aforementioned consent will not be required for the installation of those cookies that are strictly necessary for the provision of a service expressly requested by the USER (by means of prior registration). It may happen that some cookies used on this website are not related to Serdale S.A.S. (“Tarkus Pharma Lab”). This is due to the fact that some pages of the website contain content from third party websites (such as a YouTube video). Because such content comes from another website, Serdale S.A.S. (“Tarkus Pharma Lab”) does not control the configuration of such cookies. If you wish to change your cookie setting preferences, you should consult the websites of such third parties for information.

6. INTELLECTUAL AND INDUSTRIAL PROPERTY: Serdale S.A.S. (“Tarkus Pharma Lab”) by itself or as an assignee, is the owner of all intellectual and industrial property rights of its Web page, as well as of the elements contained therein (including, but not limited to, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, etc.). .), being expressly forbidden its reproduction, distribution and public communication, including the modality of making available all or part of the contents of this Web page, in any support and by any technical means, without the authorization of Serdale S.A.S. (“Tarkus Pharma Lab”). The USER undertakes to respect the intellectual and industrial property rights owned by Serdale S.A.S. (“Tarkus Pharma Lab”).  The USER will abstain from suppressing, altering, eluding or manipulating any protection device or security system that was installed in the Web page.

7. EXCLUSION OF WARRANTIES AND LIABILITY: Serdale S.A.S. (“Tarkus Pharma Lab”) is not responsible, in any case, for damages of any nature that may cause, but not limited to: errors or omissions in the contents, lack of availability of the Web site or the transmission of viruses or malicious or harmful programs in the contents, despite having taken all the necessary technological measures to prevent it. Deficiencies in the service, communication networks, problems resulting from the malfunction or use of non-optimized versions of any browser, possible security errors that may occur or possible damage that may be caused to the USER’s computer system, files or documents stored therein, as a result of the presence of viruses in the USER’s computer used to connect to the services and contents of the Web site, telephone faults, interferences, omissions or disconnections in the operation of the electronic system caused by causes beyond the control of Serdale S. A.S. (“Tarkus Pharma Lab”); of the knowledge that unauthorized third parties may have of the type, conditions, characteristics and circumstances of access and use that the USERS make of the Web site and of the information and services. Of the illicit, negligent, fraudulent, contrary to the present General Conditions, to the good faith, to the accepted general uses or to the public order, use of the Web site, its services or contents, on the part of the USERS.

8. MODIFICATIONS: Serdale S.A.S. (“Tarkus Pharma Lab”) reserves the right to make unannounced changes it deems appropriate on the website, and may change, delete or add content and services provided through the same as the way in which they are presented or located on its website.

9. LINKS: In the event that Serdale S.A.S. (“Tarkus Pharma Lab”) has links or hyperlinks to other Internet sites, Serdale S.A.S. (“Tarkus Pharma Lab”) will not exercise any control over such sites and content. Under no circumstances will Serdale S.A.S. (“Tarkus Pharma Lab”) assume any responsibility for the contents of any link belonging to an external website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, veracity, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections does not imply any type of association, merger or participation with the connected entities.

10. RIGHT OF EXCLUSION: Serdale S.A.S. (“Tarkus Pharma Lab”) reserves the right to block the access of a USER in the event of any indication of fraudulent use of the services offered without prior notice, at its own request or that of a third party, to those users who do not comply with these General Conditions of Use.

11. GENERAL: Serdale S.A.S. (“Tarkus Pharma Lab”) will pursue the breach of these conditions as well as any improper use of its portal exercising all civil and criminal actions that may correspond to it by law.

12. MODIFICATION OF THE PRESENT CONDITIONS AND DURATION: Serdale S.A.S. (“Tarkus Pharma Lab”) may modify at any time the conditions determined here, being duly published as they appear here. The validity of the mentioned conditions will depend on their exposure and will be in force until they are modified by others duly published.

13. APPLICABLE LAW AND JURISDICTION: The relationship between Serdale S.A.S. (“Tarkus Pharma Lab”) and the USER shall be governed by current legislation and any dispute shall be submitted to the Courts and Tribunals of Bogotá.